I was very pleased with the customer service from Kati and team at Good Directions. I needed support for a weathervane we ordered for our new Cupola. AFter initially getting voice mail when I called, I left a message with my issue, and was called back within an hour. Kati was quick to resolve my issue (at NO additional cost to me), and immediately sent out the parts I needed. The cupola came on time as ordered, and although we haven't assembled it yet, it looks great! I'm really happy with the level of engagement and follow-up from Kati and her team. Thanks!
I am happy with the purchase of the rust birth bath with stand. It goes nicely in our front yard with our bird feeder. The stand is sturdy. This is my second purchase with Good Directions. Both times, the items arrived 2-3 days after I ordered. Highly recommend this company and their products.
Nice product of good quality. Assembly is easy - both cleaning and moving to new locations are simple. Looks good and the birds seem happy!
A solid product & a perfect fit
The company contacted me after seeing my review and looked into it and sent me a replacement which was much sturdier (and pre-assembled!). Thank you all!