Order Status & General
Most of our handmade products ship from Connecticut - this includes our copper weathervanes, copper finials, copper rain chains, planters, hose pots, spark screens, bird feeders, bird houses, bird baths, and boot trays.
Our vinyl and wood cupolas are fabricated in and ship from North Carolina.
Call or email our customer service department at 800-852-3002 or firstname.lastname@example.org for a return authorization # and return instructions.
Our copper weathervanes, copper finials, copper rain chains, planters, birding, hose pots, spark screens, and boot trays ships within 1-2 business days.
Our vinyl and wood cupolas ship within 2-3 weeks, some models ship within 1 week.
It will be shipped via UPS or FedEx unless stated otherwise.
We'll email you confirmation when your order ships, including the tracking information.
Winged or 3D pieces come with a retaining clip to keep them from moving up the rod assembly. Designs that don’t come with a retaining clip are not susceptible to taking flight.
This model is engineered appropriately so that wind gusts don’t lift them off of their rods.
Contact us today and we can send you a cupola rod to ensure your weathervane fits your Good Directions cupola. We can send you this cupola rod for your non-Good Directions cupola as well. Most cupolas have a bracket inside the roof to accept the weathervane rod. If not, contact us for more information.
Our copper weathervanes are mostly offered in two finishes. Polished weathervanes are raw copper & are placed on buffers to give them luster and shine. Blue Verde is an antiqued finish, which gives the appearance of aged copper. However, we have introduced a variety of new finishes, which include red patina, bronze patina, and green patina.
Within a few months, the copper will lose its shine and start to naturally tarnish. Ultimately the copper will patina, one of the few metals you can place outside that will continue to look more beautiful over the years. We offer Incralac Lacquer Spray, a product that protects and maintains the polished finish of copper and brass that can be applied to preserve the look of raw copper.
Yes, our weathervanes do require some light assembly. Instructions are included with each order. All you need is a screwdriver and the parts simply slide onto the assembly rod and are secured by set screws. We do suggest a thread-locking adhesive when assembling the rods. In addition, check out our videos.
We have three sizes to choose from: The Cottage Weathervanes are smaller versions of our classic Standard Size line and are specifically designed for mounting on smaller structures (for example, sheds and pool houses) or for use in the garden. The more traditional Standard Size Weathervanes are designed to fit most homes, garages, or gazebos. Our largest line, The Estate Series, is designed to complement larger homes, barns, or commercial buildings.
It will be shipped via UPS or FedEx unless stated otherwise.
The small copper ball rests on top of the bottom rod. It sits right where the top rod and bottom rod connect.
Check with your local licensed electrician. While we've been making weathervanes for many decades, we are not professionals in this field and recommend contacting a professional.
Definitely, gently tighten the screw holding the brass ring. If tightened too tight it can strip and break. If this happens, let us know, and we'll send a new one at no charge.
We use the highest quality materials in the industry, backed by our Lifetime Warranty on all vinyl cupolas. Our vinyl cupolas are fabricated from Royal Brand solid cellular PVC vinyl, which is maintenance free and rot free. Our wood cupolas are made from cypress, a very durable hardwood. Except for the Kent model, all of our cupolas have a 100% pure copper roof.
The cupola is measured at its roofline, which is the widest part of the cupola.
A good rule of thumb for selecting the correct cupola is 1.5" of square cupola size for every foot of unbroken roofline. The key is the unbroken roofline. For example 1.5" of cupola x 24' unbroken roofline = the minimum cupola roof size of 36.” Our experience tells us this formula provides a balance between the cupola and the roof.
UPS shipments do not require a signature. Motor freight shipments are scheduled by appointment and do require a signature. Liftgate service may be necessary to remove the cupola from the truck.
All Good Directions cupolas come "weathervane ready.” Each cupola is built with an internal bracket for mounting the weathervane. No additional hardware is required.
If your cupola is 30-36” square you’ll require an 11” extension rod. Cupolas 42-54” require a 24” extension rod. Cupolas 60” and larger require two 24” extension rods.
The roof pitch refers to the angle or the steepness of the roof. A carpenter's square can be used to find the angle of the roof. Our cupolas are designed for a roof pitch up to 10/12. If your roof is steeper (for example 12/12 or 14/12) an extended base will be needed. Please share with our cupola specialist when ordering if your roof pitch is steeper than 10/12.
The cupolas are built with a 3/32" thick single strength glass.
One of the glass window sides will have hinges enabling you to get inside the cupola.
Our Vinyl cupolas do not require painting but they can be painted with 100% acrylic latex paint.
We use 16 oz., 24 gauge copper.
Within a few months, the copper will lose its shine and start to naturally tarnish. Ultimately the copper will patina and look even more beautiful. We offer Incralac Lacquer Spray, a product that protects and maintains the polished finish of copper and brass that can be applied before installing to preserve the look of raw copper.
Yes, we place numerous drainage holes in our feeders so water does not build up inside the feeder.
Either the roof comes off or there is a hinged opening. Instructions are included with each birding product.
1 ⅓ to 5 lbs of seed - varies by design. On each of our website product pages we list how much seed each feeder holds.
Many different types of birds are attracted to our birding products. They include song birds, cardinals, wild birds, blue birds, and many more colorful and attractive birds.
Check with your local licensed electrician. We've been making our copper finials for decades, although we are not professionals in this field and recommend contacting a professional.
Yes, our copper finials include a roof mount and slide over the stem for easy installation. Gravity keeps the finial from moving.
They can hold up to 150’ of hose. Check out each product page for more information.
Yes, there are drainage holes in the bottom.
Our planters do not have drainage holes but they can easily be added if needed.
Good Directions rain chains guide water from the roof gutter to the ground as a decorative alternative to a downspout. Our rain chains, made of copper and brass accents, are larger in scale to channel more water. Being larger, they also make more of a design statement.
The basin doesn’t hang from the rain chain. The basin is meant to sit on the ground and anchor the rain chain. This way the water can flow seamlessly down the rain chain as it would with a typical downspout pipe.
Yes, the water will flow down like a standard downspout pipe. If the area receives a lot of rainwater, we recommend designs with cups, this will channel the water most effectively.
No, they are fully functional during the winter months.
No, they will not rust. They are made of copper with brass and will ultimately patina to a beautiful green over time. Our blue verde copper rain chains will retain this finish for many, many years. Afterwards they will continue to get greener.
Our intricately woven powder-coated steel mesh spark screens offer an added layer of protection to any outdoor fire pit blaze. Based on usage these screens can last many years. For added longevity, use our stainless steel spark screens.
Our spark screens are available in stainless steel and powder-coated steel. Stainless and powder-coated attributes add to their longevity.