After having several hanging glass birdbaths that broke I gave up on that idea. Still, I had a hook between two buildings ready for a birdbath.
As I explored options I couldn’t stop thinking about the fired copper hanging birdbath. Once ordered I patiently awaited its arrival.
It arrived fast AND with free shipping. The box the birdbath arrived in looked to be trampled in a mosh pit. Unfortunately this very perfect copper birdbath had quite the dent. (Not at fault was Good Directions as the item was packaged extremely well.) They had no control over the slam dance stop on the way to the west coast.
I reached out to Good Directions customer service Matt explaining what happened along with photos. It was not a problem for them and soon a replacement was on the way.
Since I haven’t told the birds who use the bath there has been no comment on the dent. It holds water, is stunningly beautiful and very functional. I am thrilled with how this company handled my problem.
Since I have quite a large area that supports birds, bees, bugs and critters the second birdbath is truly a splurge I would not have made.
Five stars all around for quality, beauty, function and above all amazing customer service. Thank you!